Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 629 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) taking sides at once (b) saying “I feel…” (c) spreading gossip (d) name-calling
2. 2.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
5. 5.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) name-calling (d) walking off in anger
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) using a calm voice (d) apologising sincerely
8. 8.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
9. 9.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
10. 10.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) finding a middle way (d) apologising sincerely
12. 12.Which of these helps solve a conflict? (a) name-calling (b) listening without blame (c) spreading gossip (d) shouting back
13. 13.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
14. 14.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
15. 15.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
16. 16.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
17. 17.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) listening without blame
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
21. 21.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
23. 23.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) taking sides at once (d) listening without blame
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) spreading gossip (d) name-calling
25. 25.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
27. 27.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) apologising sincerely (d) shouting back
28. 28.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
29. 29.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 1 (d) step 2
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
31. 31.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
32. 32.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
33. 33.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
34. 34.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) taking sides at once (d) name-calling
35. 35.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
36. 36.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 1 (d) step 2
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak

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