Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 634 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
2. 2.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) apologising sincerely (d) finding a middle way
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
4. 4.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
5. 5.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
6. 6.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) apologising sincerely (d) using a calm voice
8. 8.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) name-calling (d) spreading gossip
9. 9.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
10. 10.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
11. 11.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
12. 12.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
13. 13.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) walking off in anger (b) finding a middle way (c) spreading gossip (d) name-calling
15. 15.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) saying “I feel…” (d) listening without blame
16. 16.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
17. 17.Which of these helps solve a conflict? (a) focusing on the problem (b) taking sides at once (c) shouting back (d) name-calling
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
19. 19.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) name-calling (d) taking sides at once
20. 20.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) bringing up old fights (d) listening without blame
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
22. 22.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
23. 23.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
24. 24.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) shouting back (d) saying “I feel…”
25. 25.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
27. 27.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
29. 29.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) finding a middle way (d) spreading gossip
30. 30.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
31. 31.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) apologising sincerely (d) walking off in anger
32. 32.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
34. 34.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
35. 35.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
36. 36.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) name-calling (d) apologising sincerely
37. 37.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
38. 38.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) name-calling (d) finding a middle way
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3

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