Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 635 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
3. 3.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) finding a middle way (d) bringing up old fights
4. 4.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
5. 5.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
7. 7.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
8. 8.Which of these makes a conflict worse? (a) finding a middle way (b) walking off in anger (c) using a calm voice (d) listening without blame
9. 9.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
10. 10.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) using a calm voice (d) taking sides at once
12. 12.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
13. 13.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) finding a middle way (d) saying “I feel…”
14. 14.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
15. 15.True or false: “shouting back” helps solve a conflict. (a) False (b) True
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
19. 19.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
20. 20.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
21. 21.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) listening without blame (d) shouting back
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 3 (d) step 4
23. 23.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
24. 24.True or false: “name-calling” helps solve a conflict. (a) True (b) False
25. 25.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) name-calling (d) spreading gossip
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
28. 28.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
29. 29.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) name-calling (d) saying “I feel…”
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
31. 31.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
32. 32.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
33. 33.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
35. 35.Which of these makes a conflict worse? (a) spreading gossip (b) listening without blame (c) finding a middle way (d) focusing on the problem
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
38. 38.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) name-calling
40. 40.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False

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