Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 641 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
2. 2.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) apologising sincerely (d) focusing on the problem
3. 3.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) shouting back
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) name-calling (d) saying “I feel…”
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
7. 7.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) taking sides at once (d) shouting back
8. 8.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) finding a middle way (d) taking sides at once
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
10. 10.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
14. 14.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) walking off in anger (d) listening without blame
15. 15.True or false: “shouting back” helps solve a conflict. (a) False (b) True
16. 16.Which of these makes a conflict worse? (a) using a calm voice (b) spreading gossip (c) focusing on the problem (d) apologising sincerely
17. 17.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
18. 18.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
22. 22.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) shouting back (d) apologising sincerely
23. 23.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
24. 24.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
25. 25.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 2 (d) step 1
26. 26.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) taking sides at once
27. 27.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
29. 29.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
30. 30.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
32. 32.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
33. 33.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) walking off in anger (d) shouting back
34. 34.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
35. 35.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
36. 36.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
38. 38.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
39. 39.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
40. 40.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1

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