Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 644 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
2. 2.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) finding a middle way (d) apologising sincerely
3. 3.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
4. 4.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 4 (d) step 3
6. 6.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) spreading gossip (d) saying “I feel…”
7. 7.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) bringing up old fights (d) spreading gossip
8. 8.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
9. 9.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) bringing up old fights (d) taking sides at once
10. 10.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
11. 11.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 2 (d) step 1
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
18. 18.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) spreading gossip (d) focusing on the problem
19. 19.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
20. 20.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) taking sides at once (d) walking off in anger
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
23. 23.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 4 (d) step 2
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) bringing up old fights (d) listening without blame
25. 25.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) finding a middle way (d) bringing up old fights
26. 26.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 3 (d) step 1
27. 27.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
30. 30.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
31. 31.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) listening without blame (d) finding a middle way
32. 32.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) using a calm voice (d) focusing on the problem
33. 33.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
34. 34.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) taking sides at once (d) using a calm voice
36. 36.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) shouting back (d) using a calm voice
37. 37.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) taking sides at once (d) shouting back
38. 38.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 1 (d) step 2
40. 40.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 1 (d) step 4

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