Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 645 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) name-calling (d) shouting back
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
3. 3.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
4. 4.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) focusing on the problem
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
7. 7.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
9. 9.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
10. 10.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
11. 11.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) listening without blame (d) spreading gossip
12. 12.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
14. 14.Which of these helps solve a conflict? (a) listening without blame (b) taking sides at once (c) walking off in anger (d) spreading gossip
15. 15.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) spreading gossip (d) using a calm voice
16. 16.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
17. 17.True or false: “name-calling” makes a conflict worse. (a) True (b) False
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) spreading gossip
21. 21.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
22. 22.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
23. 23.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
24. 24.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
25. 25.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
26. 26.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
27. 27.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) finding a middle way (d) bringing up old fights
28. 28.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
29. 29.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
31. 31.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) saying “I feel…” (d) shouting back
32. 32.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) taking sides at once (d) shouting back
33. 33.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
34. 34.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) apologising sincerely (d) saying “I feel…”
36. 36.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
37. 37.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
38. 38.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) focusing on the problem (d) apologising sincerely
40. 40.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) name-calling (d) finding a middle way

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