Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 647 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
2. 2.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
3. 3.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”
4. 4.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
6. 6.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
7. 7.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) name-calling (d) spreading gossip
11. 11.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
12. 12.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
15. 15.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) spreading gossip (d) name-calling
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) saying “I feel…” (d) focusing on the problem
17. 17.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) finding a middle way (d) focusing on the problem
19. 19.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
21. 21.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
22. 22.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
23. 23.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
24. 24.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
25. 25.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 3 (d) step 1
28. 28.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
29. 29.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 1 (d) step 4
30. 30.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
31. 31.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
32. 32.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
33. 33.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
35. 35.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
38. 38.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
40. 40.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False

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