Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 65 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
2. 2.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) taking sides at once (d) saying “I feel…”
3. 3.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
4. 4.True or false: “shouting back” makes a conflict worse. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) bringing up old fights (d) spreading gossip
6. 6.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) listening without blame (d) bringing up old fights
7. 7.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
8. 8.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
11. 11.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) taking sides at once (d) using a calm voice
13. 13.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 4 (d) step 1
14. 14.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
15. 15.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) finding a middle way (d) walking off in anger
16. 16.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
17. 17.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
18. 18.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 3 (d) step 4
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
22. 22.Which of these helps solve a conflict? (a) taking sides at once (b) apologising sincerely (c) spreading gossip (d) shouting back
23. 23.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) taking sides at once (d) shouting back
25. 25.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a winner and loser (d) with a fight
26. 26.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) apologising sincerely (d) focusing on the problem
28. 28.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) shouting back (d) spreading gossip
30. 30.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
31. 31.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) saying “I feel…” (d) name-calling
32. 32.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
33. 33.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 1 (d) step 3
34. 34.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
35. 35.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
36. 36.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) focusing on the problem (d) name-calling
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) walking off in anger
39. 39.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it

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