Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 66 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
2. 2.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 4 (d) step 2
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
4. 4.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
5. 5.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
6. 6.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “Stop being silly!”
7. 7.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
8. 8.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 3 (c) step 1 (d) step 4
9. 9.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
11. 11.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) focusing on the problem (d) spreading gossip
12. 12.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
13. 13.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
14. 14.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) shouting back
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
17. 17.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
18. 18.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) name-calling (d) spreading gossip
19. 19.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
21. 21.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) using a calm voice (d) name-calling
22. 22.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
23. 23.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) ignore them (d) pick a winner fast
25. 25.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
26. 26.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) listening without blame (d) focusing on the problem
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) focusing on the problem (d) apologising sincerely
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
30. 30.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
31. 31.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
32. 32.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) shouting back (d) finding a middle way
33. 33.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 3 (d) step 1
34. 34.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
35. 35.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
36. 36.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
37. 37.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) listening without blame (d) taking sides at once
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) spreading gossip (d) shouting back
40. 40.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True

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