Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 653 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) walking off in anger (d) using a calm voice
2. 2.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) taking sides at once
3. 3.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
4. 4.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) focusing on the problem
6. 6.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
7. 7.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
8. 8.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
10. 10.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
11. 11.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
12. 12.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) name-calling (d) taking sides at once
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) spreading gossip
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
16. 16.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
17. 17.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) saying “I feel…” (d) shouting back
18. 18.Which of these helps solve a conflict? (a) finding a middle way (b) name-calling (c) bringing up old fights (d) shouting back
19. 19.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
20. 20.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
21. 21.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
23. 23.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
24. 24.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
25. 25.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) taking sides at once (d) finding a middle way
26. 26.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
30. 30.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
31. 31.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
33. 33.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
35. 35.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
36. 36.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
37. 37.Which of these makes a conflict worse? (a) shouting back (b) apologising sincerely (c) using a calm voice (d) saying “I feel…”
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) saying “I feel…”
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions

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