Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 656 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
2. 2.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) listening without blame (d) name-calling
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
5. 5.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) finding a middle way (d) shouting back
6. 6.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) taking sides at once (d) bringing up old fights
7. 7.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
8. 8.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) bringing up old fights (d) name-calling
10. 10.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) name-calling
11. 11.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
12. 12.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
13. 13.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
14. 14.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) shouting back
15. 15.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
16. 16.True or false: “shouting back” helps solve a conflict. (a) False (b) True
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
18. 18.Which of these helps solve a conflict? (a) walking off in anger (b) focusing on the problem (c) bringing up old fights (d) spreading gossip
19. 19.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
20. 20.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
21. 21.True or false: “name-calling” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
25. 25.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
26. 26.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
27. 27.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
28. 28.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
29. 29.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
30. 30.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) bringing up old fights (d) saying “I feel…”
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
33. 33.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
34. 34.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) spreading gossip (d) shouting back
35. 35.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
36. 36.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
38. 38.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
39. 39.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) bringing up old fights (d) using a calm voice
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) focusing on the problem (d) saying “I feel…”

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students