Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 664 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 2 (d) step 1
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
3. 3.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
4. 4.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) focusing on the problem (d) bringing up old fights
5. 5.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) finding a middle way (d) saying “I feel…”
8. 8.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
9. 9.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
10. 10.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
11. 11.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) focusing on the problem (d) apologising sincerely
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
13. 13.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
14. 14.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) listening without blame (d) using a calm voice
15. 15.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
16. 16.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
17. 17.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
20. 20.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) finding a middle way (d) name-calling
21. 21.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
22. 22.Which of these makes a conflict worse? (a) walking off in anger (b) apologising sincerely (c) saying “I feel…” (d) using a calm voice
23. 23.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
25. 25.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
27. 27.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) listening without blame (d) spreading gossip
29. 29.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
30. 30.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 2 (d) step 4
32. 32.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) focusing on the problem (d) spreading gossip
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
34. 34.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
35. 35.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) walking off in anger (d) apologising sincerely
36. 36.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
38. 38.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
40. 40.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students