Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 667 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
2. 2.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) finding a middle way
4. 4.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
5. 5.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
7. 7.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
8. 8.Which of these makes a conflict worse? (a) name-calling (b) saying “I feel…” (c) finding a middle way (d) apologising sincerely
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
10. 10.True or false: “name-calling” makes a conflict worse. (a) True (b) False
11. 11.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
12. 12.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
13. 13.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) listening without blame (d) bringing up old fights
14. 14.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 3 (d) step 4
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) listening without blame
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) listening without blame (d) saying “I feel…”
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
19. 19.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) shouting back (d) name-calling
20. 20.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
21. 21.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
22. 22.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
23. 23.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) taking sides at once (d) focusing on the problem
24. 24.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
25. 25.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
26. 26.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
27. 27.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
28. 28.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
30. 30.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 2 (d) step 1
32. 32.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
33. 33.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) using a calm voice (d) listening without blame
34. 34.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
35. 35.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
36. 36.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) name-calling
37. 37.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) spreading gossip
38. 38.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
40. 40.Which of these helps solve a conflict? (a) saying “I feel…” (b) shouting back (c) name-calling (d) spreading gossip

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