Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 670 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
4. 4.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
5. 5.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) using a calm voice (d) finding a middle way
6. 6.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) finding a middle way
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
8. 8.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) bringing up old fights (d) shouting back
9. 9.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
11. 11.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
12. 12.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
13. 13.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
14. 14.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
15. 15.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) using a calm voice (d) finding a middle way
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
17. 17.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
19. 19.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) listening without blame (d) finding a middle way
20. 20.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) name-calling (c) listening without blame (d) using a calm voice
23. 23.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) bringing up old fights (d) walking off in anger
24. 24.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
25. 25.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) shouting back (d) saying “I feel…”
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) apologising sincerely
27. 27.Which of these helps solve a conflict? (a) using a calm voice (b) shouting back (c) name-calling (d) walking off in anger
28. 28.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
29. 29.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
30. 30.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
32. 32.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 3 (d) step 4
33. 33.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
34. 34.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
35. 35.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
36. 36.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
38. 38.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 4 (d) step 2
39. 39.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) name-calling (d) shouting back
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students