Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 676 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
3. 3.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) saying “I feel…”
4. 4.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) listening without blame (d) using a calm voice
5. 5.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) taking sides at once (d) shouting back
7. 7.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 3 (d) step 4
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
10. 10.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
11. 11.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) shouting back (d) saying “I feel…”
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
13. 13.True or false: “name-calling” helps solve a conflict. (a) True (b) False
14. 14.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) using a calm voice (d) saying “I feel…”
15. 15.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
17. 17.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
21. 21.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) using a calm voice (d) walking off in anger
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
23. 23.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
24. 24.Which of these helps solve a conflict? (a) apologising sincerely (b) spreading gossip (c) shouting back (d) taking sides at once
25. 25.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
26. 26.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) listening without blame
27. 27.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) taking sides at once (d) finding a middle way
28. 28.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 2 (d) step 4
31. 31.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
33. 33.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
34. 34.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
35. 35.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
36. 36.Which of these makes a conflict worse? (a) walking off in anger (b) listening without blame (c) focusing on the problem (d) using a calm voice
37. 37.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
39. 39.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) apologising sincerely (d) spreading gossip
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students