Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 679 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
2. 2.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
3. 3.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
4. 4.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 1 (d) step 2
5. 5.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
6. 6.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
7. 7.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
8. 8.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
9. 9.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
11. 11.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
12. 12.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) listening without blame (d) walking off in anger
13. 13.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) walking off in anger (d) taking sides at once
14. 14.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) walking off in anger (d) saying “I feel…”
15. 15.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
16. 16.True or false: “name-calling” helps solve a conflict. (a) True (b) False
17. 17.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
18. 18.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
20. 20.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
22. 22.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
23. 23.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) saying “I feel…” (d) shouting back
24. 24.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) taking sides at once (d) shouting back
26. 26.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
27. 27.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) shouting back (d) apologising sincerely
28. 28.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) shouting back (d) listening without blame
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
31. 31.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
33. 33.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
34. 34.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) finding a middle way (d) walking off in anger
35. 35.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) focusing on the problem (d) taking sides at once
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
37. 37.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
38. 38.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
39. 39.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) focusing on the problem (d) walking off in anger
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students