Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 68 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) using a calm voice (d) taking sides at once
2. 2.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
3. 3.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
4. 4.Which of these makes a conflict worse? (a) listening without blame (b) bringing up old fights (c) focusing on the problem (d) finding a middle way
5. 5.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
6. 6.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
8. 8.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) using a calm voice (d) shouting back
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
10. 10.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) focusing on the problem
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
15. 15.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) finding a middle way (d) using a calm voice
16. 16.True or false: “name-calling” makes a conflict worse. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
18. 18.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
19. 19.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
20. 20.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
22. 22.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
23. 23.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) taking sides at once (d) finding a middle way
24. 24.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
25. 25.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
26. 26.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) taking sides at once (d) name-calling
27. 27.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) finding a middle way (d) apologising sincerely
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 4 (d) step 3
29. 29.True or false: “shouting back” helps solve a conflict. (a) True (b) False
30. 30.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
31. 31.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
32. 32.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
34. 34.Which of these makes a conflict worse? (a) walking off in anger (b) finding a middle way (c) apologising sincerely (d) using a calm voice
35. 35.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
36. 36.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
37. 37.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
38. 38.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) apologising sincerely (d) walking off in anger
39. 39.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
40. 40.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone

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