Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 69 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) shouting back (d) spreading gossip
2. 2.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
3. 3.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 1 (d) step 3
4. 4.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
5. 5.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
6. 6.True or false: “name-calling” makes a conflict worse. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) saying “I feel…” (d) using a calm voice
8. 8.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) saying “I feel…” (d) walking off in anger
9. 9.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) spreading gossip (d) shouting back
10. 10.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
12. 12.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to waste time (d) to find who to blame
13. 13.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) finding a middle way (d) bringing up old fights
15. 15.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 3 (c) step 1 (d) step 4
16. 16.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
17. 17.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) listening without blame (d) taking sides at once
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
20. 20.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
22. 22.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) listening without blame
23. 23.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) apologising sincerely (d) listening without blame
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) listening without blame (d) name-calling
25. 25.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) using a calm voice (d) saying “I feel…”
26. 26.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
29. 29.True or false: “shouting back” makes a conflict worse. (a) False (b) True
30. 30.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
31. 31.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
33. 33.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
34. 34.True or false: “shouting back” helps solve a conflict. (a) True (b) False
35. 35.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) shouting back (d) bringing up old fights
37. 37.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
38. 38.True or false: “name-calling” helps solve a conflict. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
40. 40.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students