Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 685 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) spreading gossip (d) using a calm voice
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
3. 3.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
4. 4.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
7. 7.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) listening without blame (d) bringing up old fights
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) spreading gossip (d) shouting back
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1
10. 10.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
11. 11.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) using a calm voice (d) apologising sincerely
13. 13.Which of these makes a conflict worse? (a) focusing on the problem (b) walking off in anger (c) apologising sincerely (d) listening without blame
14. 14.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
15. 15.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) saying “I feel…”
16. 16.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
17. 17.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
18. 18.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) shouting back
19. 19.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
20. 20.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
21. 21.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) walking off in anger (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
23. 23.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
25. 25.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) shouting back (d) using a calm voice
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 1 (d) step 2
29. 29.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
30. 30.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
31. 31.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
32. 32.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
33. 33.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
34. 34.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
36. 36.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) finding a middle way (d) walking off in anger
37. 37.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
38. 38.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
39. 39.Which of these makes a conflict worse? (a) saying “I feel…” (b) shouting back (c) using a calm voice (d) finding a middle way
40. 40.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together

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