Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 693 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
2. 2.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
3. 3.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
5. 5.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) apologising sincerely (d) spreading gossip
6. 6.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) spreading gossip (d) apologising sincerely
7. 7.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
8. 8.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
9. 9.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 1 (d) step 4
11. 11.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) using a calm voice (d) shouting back
12. 12.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
13. 13.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 2 (d) step 3
14. 14.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) listening without blame (d) name-calling
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
17. 17.True or false: “name-calling” makes a conflict worse. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
19. 19.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
21. 21.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
23. 23.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
24. 24.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
25. 25.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) walking off in anger (d) taking sides at once
27. 27.Which of these helps solve a conflict? (a) saying “I feel…” (b) name-calling (c) taking sides at once (d) bringing up old fights
28. 28.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
29. 29.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
30. 30.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) focusing on the problem (d) saying “I feel…”
31. 31.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
33. 33.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
34. 34.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
35. 35.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
36. 36.Which of these helps solve a conflict? (a) bringing up old fights (b) listening without blame (c) taking sides at once (d) shouting back
37. 37.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
38. 38.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
40. 40.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students