Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 696 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 2 (d) step 1
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) pick a winner fast (d) ignore them
3. 3.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) apologising sincerely (d) walking off in anger
4. 4.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) spreading gossip (d) listening without blame
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
7. 7.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) saying “I feel…” (d) spreading gossip
9. 9.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) saying “I feel…” (d) bringing up old fights
10. 10.True or false: “name-calling” helps solve a conflict. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) finding a middle way (d) taking sides at once
12. 12.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
13. 13.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
14. 14.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) spreading gossip
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
16. 16.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
18. 18.Which of these helps solve a conflict? (a) apologising sincerely (b) taking sides at once (c) spreading gossip (d) name-calling
19. 19.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
20. 20.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) taking sides at once (d) shouting back
21. 21.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) focusing on the problem
22. 22.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
23. 23.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with a fight (d) with silence
24. 24.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
25. 25.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) using a calm voice (d) finding a middle way
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
27. 27.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) spreading gossip
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 2 (d) step 3
30. 30.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) taking sides at once
31. 31.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
32. 32.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) apologising sincerely (d) focusing on the problem
33. 33.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
35. 35.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) bringing up old fights (d) shouting back
36. 36.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
38. 38.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) finding a middle way (d) name-calling
39. 39.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
40. 40.True or false: “shouting back” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students