Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 697 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
4. 4.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
5. 5.True or false: “shouting back” makes a conflict worse. (a) False (b) True
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) focusing on the problem (d) walking off in anger
8. 8.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) name-calling (d) using a calm voice
9. 9.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
10. 10.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
11. 11.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
12. 12.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) focusing on the problem (d) walking off in anger
13. 13.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) finding a middle way (d) taking sides at once
14. 14.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) saying “I feel…”
15. 15.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) finding a middle way (d) apologising sincerely
17. 17.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
18. 18.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
19. 19.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) bringing up old fights (d) using a calm voice
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) bringing up old fights (d) finding a middle way
21. 21.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
23. 23.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
24. 24.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
25. 25.Which of these makes a conflict worse? (a) listening without blame (b) walking off in anger (c) saying “I feel…” (d) using a calm voice
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
27. 27.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
28. 28.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
29. 29.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
30. 30.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
31. 31.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
32. 32.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
34. 34.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
35. 35.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
36. 36.Which of these helps solve a conflict? (a) apologising sincerely (b) taking sides at once (c) shouting back (d) bringing up old fights
37. 37.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) spreading gossip (d) bringing up old fights
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students