Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 698 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
2. 2.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) name-calling (d) saying “I feel…”
3. 3.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
5. 5.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
6. 6.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
7. 7.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) shouting back (d) using a calm voice
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
10. 10.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
12. 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) finding a middle way (d) shouting back
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 4 (d) step 2
15. 15.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
16. 16.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) name-calling
17. 17.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) saying “I feel…” (d) name-calling
18. 18.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
19. 19.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
20. 20.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
21. 21.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) walking off in anger (d) shouting back
22. 22.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) spreading gossip (d) focusing on the problem
23. 23.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
24. 24.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) focusing on the problem (d) saying “I feel…”
25. 25.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
26. 26.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
27. 27.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) taking sides at once (d) listening without blame
28. 28.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
29. 29.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
30. 30.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
32. 32.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) taking sides at once (d) apologising sincerely
33. 33.True or false: “shouting back” makes a conflict worse. (a) False (b) True
34. 34.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
35. 35.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
36. 36.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 1 (d) step 4
37. 37.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
38. 38.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
39. 39.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

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