Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 699 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
2. 2.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
3. 3.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
4. 4.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) spreading gossip (d) listening without blame
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
6. 6.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
8. 8.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
9. 9.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) focusing on the problem (d) finding a middle way
11. 11.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
12. 12.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
13. 13.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) spreading gossip (d) focusing on the problem
15. 15.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
17. 17.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
18. 18.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
19. 19.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) bringing up old fights (d) using a calm voice
20. 20.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
22. 22.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) taking sides at once (d) spreading gossip
23. 23.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) listening without blame (d) finding a middle way
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
26. 26.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) saying “I feel…” (d) listening without blame
28. 28.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
30. 30.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
32. 32.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
33. 33.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
34. 34.True or false: “shouting back” makes a conflict worse. (a) False (b) True
35. 35.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
36. 36.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
38. 38.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
40. 40.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) saying “I feel…” (d) listening without blame

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students