Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 705 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
2. 2.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) walking off in anger (d) apologising sincerely
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) focusing on the problem (c) shouting back (d) bringing up old fights
5. 5.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
6. 6.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
7. 7.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
9. 9.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
10. 10.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) taking sides at once
11. 11.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
12. 12.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
13. 13.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) spreading gossip (d) focusing on the problem
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) using a calm voice (d) apologising sincerely
15. 15.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) apologising sincerely (d) bringing up old fights
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) saying “I feel…” (d) apologising sincerely
17. 17.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
18. 18.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
19. 19.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) bringing up old fights (d) walking off in anger
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) apologising sincerely (d) using a calm voice
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
23. 23.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) saying “I feel…” (d) shouting back
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
25. 25.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 4 (d) step 3
28. 28.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) focusing on the problem (d) taking sides at once
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
31. 31.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
32. 32.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
33. 33.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
36. 36.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
37. 37.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) using a calm voice (d) saying “I feel…”
38. 38.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
39. 39.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
40. 40.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students