Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 707 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
2. 2.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
4. 4.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 3 (d) step 2
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
6. 6.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) apologising sincerely (d) finding a middle way
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
9. 9.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) using a calm voice (d) listening without blame
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) saying “I feel…” (d) name-calling
12. 12.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) walking off in anger (d) shouting back
13. 13.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) name-calling (d) spreading gossip
14. 14.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
15. 15.Which of these helps solve a conflict? (a) using a calm voice (b) shouting back (c) bringing up old fights (d) spreading gossip
16. 16.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
17. 17.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 3 (d) step 2
18. 18.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
19. 19.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) shouting back (d) bringing up old fights
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
21. 21.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
22. 22.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
23. 23.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
24. 24.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) listening without blame (d) name-calling
25. 25.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) name-calling (d) saying “I feel…”
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
29. 29.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) shouting back (d) spreading gossip
30. 30.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 1 (d) step 4
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
33. 33.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) listening without blame (d) saying “I feel…”
34. 34.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
35. 35.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
36. 36.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
39. 39.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together

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