Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 71 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
2. 2.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
3. 3.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
4. 4.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
5. 5.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) finding a middle way (d) taking sides at once
8. 8.True or false: “name-calling” makes a conflict worse. (a) True (b) False
9. 9.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
10. 10.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
15. 15.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) using a calm voice (d) name-calling
16. 16.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
17. 17.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) using a calm voice (d) saying “I feel…”
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
21. 21.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
22. 22.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
23. 23.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
24. 24.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
25. 25.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
26. 26.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) shouting back (d) apologising sincerely
28. 28.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
31. 31.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) listening without blame (d) taking sides at once
32. 32.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
33. 33.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
35. 35.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
37. 37.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) shouting back (d) saying “I feel…”
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
39. 39.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
40. 40.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students