Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 72 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) apologising sincerely (d) bringing up old fights
2. 2.True or false: “name-calling” helps solve a conflict. (a) True (b) False
3. 3.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
4. 4.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
5. 5.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) spreading gossip (d) using a calm voice
6. 6.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
7. 7.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
8. 8.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) focusing on the problem (d) walking off in anger
9. 9.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
10. 10.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) bringing up old fights (d) finding a middle way
11. 11.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
12. 12.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
13. 13.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) name-calling
14. 14.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”
15. 15.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
16. 16.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
17. 17.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
18. 18.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) apologising sincerely (d) using a calm voice
19. 19.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
20. 20.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) taking sides at once (d) listening without blame
21. 21.True or false: “shouting back” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
23. 23.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
24. 24.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
25. 25.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
26. 26.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) walking off in anger (d) spreading gossip
27. 27.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
29. 29.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) taking sides at once (d) shouting back
30. 30.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
31. 31.Which of these makes a conflict worse? (a) taking sides at once (b) saying “I feel…” (c) using a calm voice (d) listening without blame
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) bringing up old fights
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
34. 34.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
35. 35.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
36. 36.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) using a calm voice (d) saying “I feel…”
37. 37.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) name-calling
39. 39.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
40. 40.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students