Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 711 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
2. 2.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
3. 3.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
5. 5.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
6. 6.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
7. 7.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) taking sides at once (d) listening without blame
8. 8.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
11. 11.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) using a calm voice (d) walking off in anger
12. 12.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
13. 13.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) taking sides at once (d) spreading gossip
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) walking off in anger (d) spreading gossip
15. 15.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) apologising sincerely (d) taking sides at once
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) spreading gossip (d) using a calm voice
17. 17.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
19. 19.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 3 (d) step 4
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) name-calling (d) finding a middle way
21. 21.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
24. 24.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
25. 25.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) taking sides at once
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
27. 27.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) finding a middle way (d) walking off in anger
28. 28.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
29. 29.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) taking sides at once (d) shouting back
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
31. 31.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
32. 32.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) walking off in anger (d) finding a middle way
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
35. 35.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
37. 37.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) apologising sincerely (d) spreading gossip
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
39. 39.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students