Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 721 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) listening without blame (b) shouting back (c) saying “I feel…” (d) using a calm voice
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) finding a middle way (d) walking off in anger
3. 3.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) taking sides at once
4. 4.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
5. 5.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) finding a middle way (d) saying “I feel…”
6. 6.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
7. 7.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
8. 8.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) focusing on the problem
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
13. 13.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
14. 14.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) saying “I feel…” (d) apologising sincerely
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
18. 18.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
19. 19.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
21. 21.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) finding a middle way (d) using a calm voice
22. 22.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
23. 23.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
24. 24.True or false: “shouting back” helps solve a conflict. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) listening without blame (d) walking off in anger
26. 26.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
27. 27.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
29. 29.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
30. 30.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 1 (d) step 4
31. 31.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
32. 32.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
34. 34.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
35. 35.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) saying “I feel…” (d) spreading gossip
36. 36.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
37. 37.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
38. 38.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
39. 39.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students