Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 727 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
2. 2.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
3. 3.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
4. 4.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) spreading gossip (d) apologising sincerely
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
6. 6.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) using a calm voice (d) name-calling
7. 7.True or false: “shouting back” makes a conflict worse. (a) False (b) True
8. 8.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 3 (d) step 1
9. 9.Which of these helps solve a conflict? (a) shouting back (b) saying “I feel…” (c) name-calling (d) taking sides at once
10. 10.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) spreading gossip (d) taking sides at once
11. 11.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) apologising sincerely (d) spreading gossip
12. 12.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
13. 13.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
14. 14.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
15. 15.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
16. 16.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) using a calm voice (d) finding a middle way
17. 17.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) spreading gossip (d) saying “I feel…”
18. 18.Which of these makes a conflict worse? (a) walking off in anger (b) finding a middle way (c) using a calm voice (d) apologising sincerely
19. 19.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
20. 20.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
21. 21.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
22. 22.🔍 Which is the odd one out? (a) taking sides at once (b) listening without blame (c) spreading gossip (d) walking off in anger
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) bringing up old fights (d) saying “I feel…”
25. 25.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) name-calling
26. 26.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
27. 27.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
28. 28.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) name-calling
29. 29.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) bringing up old fights (d) apologising sincerely
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
31. 31.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 4 (d) step 1
32. 32.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
33. 33.True or false: “shouting back” helps solve a conflict. (a) False (b) True
34. 34.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
35. 35.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
37. 37.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
39. 39.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
40. 40.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False

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