Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 729 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “name-calling” makes a conflict worse. (a) False (b) True
2. 2.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
3. 3.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
4. 4.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to find who to blame (d) to pick a winner
5. 5.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
6. 6.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
8. 8.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) spreading gossip
9. 9.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) bringing up old fights (d) taking sides at once
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
13. 13.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
14. 14.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) focusing on the problem (d) taking sides at once
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
16. 16.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) finding a middle way (d) apologising sincerely
18. 18.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
19. 19.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
20. 20.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
21. 21.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
22. 22.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
23. 23.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) focusing on the problem (d) name-calling
24. 24.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
25. 25.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) saying “I feel…” (d) listening without blame
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
27. 27.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) listening without blame (d) bringing up old fights
28. 28.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 1 (d) step 4
29. 29.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
30. 30.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) name-calling (d) focusing on the problem
31. 31.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
32. 32.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
34. 34.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) shouting back (d) bringing up old fights
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
36. 36.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) using a calm voice (d) walking off in anger
37. 37.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
38. 38.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
39. 39.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) shouting back (d) apologising sincerely
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students