Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 733 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) bringing up old fights (d) listening without blame
2. 2.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
3. 3.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
4. 4.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) using a calm voice (d) apologising sincerely
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
9. 9.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
10. 10.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
11. 11.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 3 (d) step 2
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) taking sides at once (d) focusing on the problem
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
14. 14.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
15. 15.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) apologising sincerely (d) listening without blame
17. 17.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) apologising sincerely (d) finding a middle way
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
19. 19.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) bringing up old fights (d) apologising sincerely
20. 20.Which of these helps solve a conflict? (a) using a calm voice (b) spreading gossip (c) bringing up old fights (d) shouting back
21. 21.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
22. 22.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
23. 23.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
24. 24.Which of these makes a conflict worse? (a) name-calling (b) saying “I feel…” (c) listening without blame (d) finding a middle way
25. 25.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
26. 26.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) using a calm voice (d) finding a middle way
27. 27.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2
28. 28.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 3 (d) step 4
29. 29.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) walking off in anger (d) apologising sincerely
30. 30.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
31. 31.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
32. 32.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
33. 33.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
34. 34.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
35. 35.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
37. 37.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
38. 38.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
39. 39.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) shouting back
40. 40.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse

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