Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 737 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) focusing on the problem
2. 2.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) ignore them (d) take a vote at once
4. 4.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
5. 5.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) spreading gossip (d) apologising sincerely
7. 7.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) focusing on the problem (d) shouting back
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) name-calling (d) finding a middle way
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
10. 10.True or false: “name-calling” makes a conflict worse. (a) True (b) False
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
12. 12.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) finding a middle way (d) apologising sincerely
13. 13.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
14. 14.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
15. 15.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) walking off in anger (d) finding a middle way
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
17. 17.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
18. 18.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
19. 19.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) finding a middle way (d) shouting back
20. 20.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
21. 21.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) spreading gossip (d) name-calling
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
23. 23.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
24. 24.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
25. 25.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) bringing up old fights (d) finding a middle way
26. 26.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
27. 27.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
28. 28.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
29. 29.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) listening without blame (d) finding a middle way
30. 30.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
31. 31.True or false: “name-calling” helps solve a conflict. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
33. 33.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) bringing up old fights (d) apologising sincerely
34. 34.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) saying “I feel…” (d) walking off in anger
35. 35.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) walking off in anger (d) using a calm voice
36. 36.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) using a calm voice (d) shouting back
37. 37.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) apologising sincerely (d) name-calling
40. 40.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False

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