Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 745 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
4. 4.True or false: “shouting back” helps solve a conflict. (a) True (b) False
5. 5.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) name-calling (d) walking off in anger
6. 6.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
7. 7.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
8. 8.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) shouting back
10. 10.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
11. 11.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
12. 12.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) walking off in anger (d) using a calm voice
13. 13.Which of these helps solve a conflict? (a) finding a middle way (b) spreading gossip (c) walking off in anger (d) shouting back
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
15. 15.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
18. 18.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
19. 19.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) spreading gossip (d) bringing up old fights
20. 20.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 1 (d) step 3
21. 21.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) shouting back (d) name-calling
22. 22.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
23. 23.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
25. 25.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
26. 26.Which of these makes a conflict worse? (a) using a calm voice (b) walking off in anger (c) focusing on the problem (d) apologising sincerely
27. 27.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
28. 28.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
29. 29.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
30. 30.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
32. 32.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
33. 33.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
34. 34.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
35. 35.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
36. 36.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
38. 38.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
39. 39.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) saying “I feel…” (d) taking sides at once
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down

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