Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 754 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) bringing up old fights (d) listening without blame
2. 2.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
3. 3.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
4. 4.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
5. 5.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
6. 6.Which of these helps solve a conflict? (a) focusing on the problem (b) taking sides at once (c) walking off in anger (d) bringing up old fights
7. 7.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 3 (d) step 4
8. 8.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) shouting back (d) bringing up old fights
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
10. 10.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) shouting back (d) bringing up old fights
11. 11.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) apologising sincerely (d) finding a middle way
12. 12.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
13. 13.Which of these helps solve a conflict? (a) walking off in anger (b) saying “I feel…” (c) spreading gossip (d) taking sides at once
14. 14.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
16. 16.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) taking sides at once (d) saying “I feel…”
17. 17.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
18. 18.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
19. 19.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 3 (d) step 2
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
21. 21.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) walking off in anger (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) taking sides at once (d) finding a middle way
24. 24.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
26. 26.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
27. 27.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) saying “I feel…” (d) spreading gossip
30. 30.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) finding a middle way
35. 35.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) finding a middle way (d) listening without blame
36. 36.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
37. 37.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) finding a middle way (d) shouting back
38. 38.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
39. 39.Which of these helps solve a conflict? (a) finding a middle way (b) walking off in anger (c) spreading gossip (d) shouting back
40. 40.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it

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