Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 756 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
2. 2.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
3. 3.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) finding a middle way (d) focusing on the problem
4. 4.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
5. 5.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
7. 7.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) finding a middle way (d) focusing on the problem
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
10. 10.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
11. 11.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
12. 12.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
13. 13.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
14. 14.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
15. 15.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) listening without blame (d) walking off in anger
17. 17.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
18. 18.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
21. 21.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
22. 22.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
23. 23.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) saying “I feel…” (d) spreading gossip
24. 24.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
25. 25.True or false: “name-calling” helps solve a conflict. (a) True (b) False
26. 26.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) name-calling (d) listening without blame
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) apologising sincerely
29. 29.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) name-calling (d) apologising sincerely
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
31. 31.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) spreading gossip
32. 32.True or false: “shouting back” makes a conflict worse. (a) False (b) True
33. 33.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 4 (d) step 3
34. 34.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) listening without blame (d) walking off in anger
35. 35.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
36. 36.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) finding a middle way (d) walking off in anger
40. 40.True or false: “name-calling” makes a conflict worse. (a) False (b) True

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