Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 758 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
2. 2.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
3. 3.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
4. 4.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) spreading gossip (d) focusing on the problem
5. 5.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) name-calling (d) finding a middle way
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
9. 9.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
11. 11.Which of these makes a conflict worse? (a) finding a middle way (b) bringing up old fights (c) apologising sincerely (d) saying “I feel…”
12. 12.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
13. 13.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) finding a middle way (d) listening without blame
14. 14.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
15. 15.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
16. 16.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 1 (d) step 3
17. 17.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
19. 19.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) focusing on the problem (d) bringing up old fights
20. 20.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
22. 22.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) walking off in anger (d) listening without blame
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) apologising sincerely (d) using a calm voice
25. 25.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
26. 26.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
27. 27.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
28. 28.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
29. 29.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) taking sides at once (d) shouting back
30. 30.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
31. 31.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) apologising sincerely (d) finding a middle way
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
34. 34.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 2 (d) step 1
35. 35.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
36. 36.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) walking off in anger (d) finding a middle way
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
38. 38.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2

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