Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 76 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) bringing up old fights (d) spreading gossip
2. 2.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) apologising sincerely (d) shouting back
3. 3.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
5. 5.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
7. 7.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
8. 8.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) using a calm voice (d) apologising sincerely
10. 10.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
11. 11.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
13. 13.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
14. 14.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) finding a middle way (d) bringing up old fights
15. 15.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) listening without blame (d) using a calm voice
17. 17.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
18. 18.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
19. 19.Which of these helps solve a conflict? (a) walking off in anger (b) saying “I feel…” (c) bringing up old fights (d) taking sides at once
20. 20.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
21. 21.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) listening without blame (d) walking off in anger
22. 22.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
23. 23.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) name-calling
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
26. 26.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
28. 28.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) finding a middle way (d) shouting back
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
31. 31.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 3 (d) step 4
32. 32.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
33. 33.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) bringing up old fights (d) saying “I feel…”
34. 34.Which of these helps solve a conflict? (a) focusing on the problem (b) shouting back (c) spreading gossip (d) name-calling
35. 35.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) walking off in anger (d) using a calm voice
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
37. 37.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
38. 38.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
40. 40.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) spreading gossip (d) taking sides at once

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