Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 760 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
4. 4.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
5. 5.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) finding a middle way (d) saying “I feel…”
6. 6.True or false: “name-calling” helps solve a conflict. (a) False (b) True
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
9. 9.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
10. 10.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) listening without blame (d) taking sides at once
11. 11.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) focusing on the problem (d) listening without blame
15. 15.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 4 (d) step 3
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
17. 17.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) bringing up old fights (d) saying “I feel…”
18. 18.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
19. 19.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
21. 21.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
22. 22.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
23. 23.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
24. 24.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
25. 25.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) apologising sincerely (d) finding a middle way
26. 26.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
27. 27.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
29. 29.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) finding a middle way (d) taking sides at once
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
32. 32.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
35. 35.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
36. 36.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
38. 38.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
39. 39.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute

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