Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 762 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
2. 2.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
3. 3.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
5. 5.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
6. 6.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
8. 8.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
11. 11.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
12. 12.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
14. 14.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) finding a middle way (d) spreading gossip
15. 15.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
16. 16.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
18. 18.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
19. 19.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
20. 20.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
21. 21.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
23. 23.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) name-calling (d) listening without blame
24. 24.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
25. 25.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
27. 27.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) saying “I feel…” (d) taking sides at once
28. 28.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) taking sides at once (d) bringing up old fights
29. 29.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) name-calling (d) bringing up old fights
30. 30.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
31. 31.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
33. 33.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
34. 34.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
35. 35.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
37. 37.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) using a calm voice (d) saying “I feel…”
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) shouting back (d) saying “I feel…”
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it

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