Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 764 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) walking off in anger (d) spreading gossip
2. 2.True or false: “shouting back” makes a conflict worse. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) saying “I feel…” (d) finding a middle way
4. 4.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
6. 6.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) using a calm voice (d) bringing up old fights
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 4 (d) step 1
10. 10.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
11. 11.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
12. 12.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) walking off in anger (d) shouting back
13. 13.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
14. 14.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
16. 16.True or false: “name-calling” helps solve a conflict. (a) True (b) False
17. 17.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) shouting back (d) focusing on the problem
18. 18.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
19. 19.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
20. 20.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
21. 21.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
22. 22.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
23. 23.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
25. 25.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) name-calling (d) walking off in anger
26. 26.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) bringing up old fights (d) spreading gossip
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
29. 29.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
31. 31.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) apologising sincerely (d) using a calm voice
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) walking off in anger (d) spreading gossip
35. 35.Which of these helps solve a conflict? (a) using a calm voice (b) spreading gossip (c) taking sides at once (d) walking off in anger
36. 36.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) spreading gossip (d) name-calling
37. 37.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
38. 38.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
39. 39.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) focusing on the problem
40. 40.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 2 (d) step 3

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