Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 766 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) spreading gossip (b) focusing on the problem (c) walking off in anger (d) name-calling
2. 2.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) spreading gossip (d) apologising sincerely
3. 3.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
4. 4.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
5. 5.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) finding a middle way (d) walking off in anger
7. 7.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) shouting back (d) taking sides at once
8. 8.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) saying “I feel…” (d) bringing up old fights
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
11. 11.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
12. 12.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) name-calling (d) saying “I feel…”
13. 13.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
14. 14.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) shouting back
15. 15.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
16. 16.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
18. 18.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
19. 19.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
20. 20.True or false: “shouting back” helps solve a conflict. (a) True (b) False
21. 21.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
22. 22.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
23. 23.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) taking sides at once (d) using a calm voice
24. 24.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
25. 25.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
27. 27.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
28. 28.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
30. 30.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) using a calm voice (d) bringing up old fights
31. 31.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) bringing up old fights
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
34. 34.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
35. 35.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
36. 36.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) name-calling (d) walking off in anger
37. 37.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
38. 38.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) saying “I feel…” (d) shouting back
40. 40.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students