Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 769 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) focusing on the problem (d) saying “I feel…”
3. 3.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
8. 8.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) listening without blame (d) walking off in anger
9. 9.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) listening without blame (d) walking off in anger
11. 11.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
12. 12.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) taking sides at once (d) listening without blame
15. 15.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
17. 17.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
18. 18.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 4 (d) step 1
20. 20.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
23. 23.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
24. 24.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) taking sides at once (d) focusing on the problem
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
26. 26.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
27. 27.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) bringing up old fights (d) shouting back
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
29. 29.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
31. 31.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
32. 32.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) apologising sincerely (d) listening without blame
33. 33.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
34. 34.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
35. 35.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
36. 36.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
37. 37.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) name-calling
39. 39.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) bringing up old fights (d) taking sides at once

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