Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 784 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
3. 3.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
4. 4.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
6. 6.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 2 (d) step 4
7. 7.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
8. 8.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) shouting back (d) apologising sincerely
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
10. 10.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
12. 12.Which of these makes a conflict worse? (a) focusing on the problem (b) shouting back (c) using a calm voice (d) listening without blame
13. 13.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) saying “I feel…” (d) bringing up old fights
14. 14.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
16. 16.True or false: “shouting back” helps solve a conflict. (a) True (b) False
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 3 (d) step 2
18. 18.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
20. 20.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
21. 21.Which of these helps solve a conflict? (a) listening without blame (b) taking sides at once (c) name-calling (d) shouting back
22. 22.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) using a calm voice (d) finding a middle way
23. 23.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
24. 24.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
25. 25.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
26. 26.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
27. 27.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
28. 28.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) spreading gossip (d) finding a middle way
29. 29.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
30. 30.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
31. 31.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
32. 32.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) using a calm voice (d) spreading gossip
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
34. 34.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) focusing on the problem (d) spreading gossip
35. 35.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) spreading gossip (d) walking off in anger
36. 36.True or false: “name-calling” helps solve a conflict. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
38. 38.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) walking off in anger (d) using a calm voice
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) taking sides at once (d) name-calling

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students