Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 789 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 3 (d) step 1
2. 2.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) bringing up old fights (d) finding a middle way
3. 3.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
4. 4.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
5. 5.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
7. 7.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
8. 8.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) spreading gossip (d) shouting back
9. 9.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
11. 11.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) walking off in anger (d) saying “I feel…”
12. 12.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
13. 13.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
14. 14.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
15. 15.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) using a calm voice (d) focusing on the problem
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) using a calm voice (d) spreading gossip
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
18. 18.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) finding a middle way (d) shouting back
19. 19.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
20. 20.Which of these helps solve a conflict? (a) using a calm voice (b) shouting back (c) walking off in anger (d) spreading gossip
21. 21.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
23. 23.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
24. 24.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) listening without blame (d) saying “I feel…”
27. 27.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
28. 28.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
29. 29.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
30. 30.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
33. 33.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) finding a middle way (d) saying “I feel…”
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
35. 35.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) finding a middle way (d) using a calm voice
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
38. 38.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
39. 39.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down

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