Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 791 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
2. 2.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
3. 3.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
4. 4.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) name-calling (d) finding a middle way
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
6. 6.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) shouting back (d) taking sides at once
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
8. 8.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
9. 9.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 4 (d) step 3
11. 11.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
12. 12.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
15. 15.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
16. 16.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
17. 17.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) name-calling (d) shouting back
18. 18.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
19. 19.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) walking off in anger
20. 20.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 1 (c) step 3 (d) step 2
21. 21.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
22. 22.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
23. 23.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
25. 25.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
26. 26.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
27. 27.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
28. 28.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
30. 30.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) walking off in anger (d) name-calling
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) shouting back (d) taking sides at once
33. 33.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
34. 34.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
35. 35.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) shouting back (d) focusing on the problem
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
37. 37.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) saying “I feel…” (d) shouting back
38. 38.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
40. 40.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) name-calling

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students