Leadership Skills Worksheet: Conflict Resolution
Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.
NameDateTime takenScore ___ / 40
- 1.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
- 2.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
- 3.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
- 4.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) walking off in anger (d) listening without blame
- 5.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) walking off in anger (d) using a calm voice
- 6.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
- 7.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
- 8.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) finding a middle way (d) bringing up old fights
- 9.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
- 10.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
- 11.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
- 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) listening without blame (d) shouting back
- 13.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 3 (d) step 2
- 14.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
- 15.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
- 16.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) name-calling (d) finding a middle way
- 17.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) saying “I feel…” (d) listening without blame
- 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 3 (d) step 4
- 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
- 20.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) apologising sincerely (d) walking off in anger
- 21.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
- 22.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
- 23.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
- 24.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
- 25.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) listening without blame (d) taking sides at once
- 26.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
- 27.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
- 28.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) name-calling (d) apologising sincerely
- 29.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) using a calm voice (d) taking sides at once
- 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
- 31.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
- 32.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
- 33.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) spreading gossip (d) shouting back
- 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
- 35.Which of these makes a conflict worse? (a) spreading gossip (b) apologising sincerely (c) using a calm voice (d) finding a middle way
- 36.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
- 37.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
- 38.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) spreading gossip (d) bringing up old fights
- 39.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
- 40.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
Answer key
- step 1
- take a deep breath
- helps solve it
- listening without blame
- walking off in anger
- brainstorm solutions
- combine the best parts
- bringing up old fights
- cool off for a minute
- taking sides at once
- makes it worse
- shouting back
- step 1
- helps solve it
- take a deep breath
- finding a middle way
- shouting back
- step 1
- help them calm down
- walking off in anger
- True
- helps solve it
- makes it worse
- makes it worse
- listening without blame
- makes it worse
- with an agreed plan
- name-calling
- using a calm voice
- calm down
- step 3
- calm down
- apologising sincerely
- listen to both sides
- spreading gossip
- step 4
- cool off for a minute
- apologising sincerely
- “Let’s hear both sides.”
- to understand fully
Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students