Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 800 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
2. 2.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
3. 3.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
4. 4.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) shouting back (d) taking sides at once
5. 5.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
6. 6.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
7. 7.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) apologising sincerely
9. 9.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
10. 10.Which of these makes a conflict worse? (a) listening without blame (b) name-calling (c) apologising sincerely (d) saying “I feel…”
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
14. 14.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
15. 15.True or false: “name-calling” helps solve a conflict. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) using a calm voice (d) focusing on the problem
17. 17.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) spreading gossip (d) walking off in anger
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
20. 20.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
22. 22.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
23. 23.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
24. 24.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
26. 26.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) bringing up old fights
27. 27.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 1 (c) step 3 (d) step 2
28. 28.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) shouting back (d) walking off in anger
29. 29.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
31. 31.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) shouting back (d) apologising sincerely
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
33. 33.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
34. 34.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
36. 36.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
37. 37.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) spreading gossip (d) bringing up old fights
38. 38.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
39. 39.True or false: “shouting back” helps solve a conflict. (a) True (b) False
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it

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