Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 802 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
4. 4.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) spreading gossip
5. 5.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
7. 7.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
8. 8.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
9. 9.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
10. 10.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) saying “I feel…” (d) walking off in anger
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
12. 12.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
13. 13.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) taking sides at once (d) using a calm voice
15. 15.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
17. 17.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) name-calling (d) walking off in anger
18. 18.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
19. 19.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
20. 20.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
22. 22.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) shouting back (d) focusing on the problem
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) shouting back (d) using a calm voice
24. 24.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
25. 25.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
28. 28.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
30. 30.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
31. 31.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) bringing up old fights (d) finding a middle way
32. 32.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
33. 33.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
35. 35.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
36. 36.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
37. 37.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
39. 39.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
40. 40.True or false: “listening without blame” helps solve a conflict. (a) True (b) False

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students